CRM
Does Keela store data in Canada?
Donor management and CRM for nonprofits
Yes.
For Canadian customers, Keela stores data in Canada. Its ownership chain could not be confirmed.
Unconfirmed: Not yet confirmedThe ownership chain or the data location could not be confirmed from the vendor's own pages.
Checked 2026-10-13 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- Data stored in Canada for Canadian nonprofits (also US and Australia by location)
- Where it is processed
- Canada for Canadian nonprofits
- Support and backups
- Geo-redundant storage (Keela)
- Owner
- Keela (Certified B Corporation) · Parent country: Unclear
- Servers run by
- Microsoft Azure, or Google Cloud managed by MongoDB Atlas (Keela's pages disagree) · US company
- Customer-held keys
- Not recorded
- Certifications
- Not recorded (blank means not checked, not none)
- Worth knowing
- Built for Canadian charities: CAD billing and CRA-compliant tax receipts.
- Caveats
- Corporate owner and home city are not stated on the pages read.
What the rules say about this
- US CLOUD Act: The ownership chain is unconfirmed; ask whether any parent company is American.
- Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
- Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to Keela
Other crm listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| Maximizer | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
| Zoho CRM | Tier 3: Not US-owned, data in Canada | Yes | India | Owner not stated |
Sources
All checked 2026-10-13. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://www.keela.co/landing/keela-vs-canadahelps
- Who owns it: https://www.keela.co/solutions/why-keela
- Supporting page: https://support.keela.co/hc/en-us/articles/43096233184397-Data-Security