Forms and surveys
Does Qualtrics store data in Canada?
Qualtrics XM surveys and experience management
Not confirmed.
Whether Qualtrics stores data in Canada was not confirmed on its own pages. It is owned by a US company, so the US CLOUD Act can require it to produce data it controls, wherever that data is stored.
Unconfirmed: Not yet confirmedThe ownership chain or the data location could not be confirmed from the vendor's own pages.
Checked 2026-10-13 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- A Canada data centre endpoint (ca1) exists; no published residency commitment was found
- Where it is processed
- Not stated
- Support and backups
- Not stated on the pages read
- Owner
- Qualtrics (co-headquartered Provo, UT and Seattle, WA); owned by Silver Lake and CPP Investments since 2023 · Parent country: United States
- Servers run by
- Not stated · US company
- Customer-held keys
- Not recorded
- Certifications
- Not recorded (blank means not checked, not none)
- Worth knowing
- Co-owned by CPP Investments (the Canada Pension Plan's investment arm) alongside Silver Lake, a US firm that led the deal.
- Caveats
- Ask Qualtrics in writing what a ca1 account stores in Canada.
What the rules say about this
- US CLOUD Act: The owner is a US company: storing data in Canada does not take it out of reach of US legal process.
- Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
- Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to Qualtrics
Other forms and surveys listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| SimpleSurvey | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
Sources
All checked 2026-10-13. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://status.qualtrics.com/
- Who owns it: https://www.qualtrics.com/news/silver-lake-and-cpp-investments-complete-acquisition-of-qualtrics/
- Supporting page: https://www.qualtrics.com/support/integrations/api-integration/finding-qualtrics-ids/