Does Zoho Mail store data in Canada?
Zoho Mail (also part of Zoho Workplace)
Yes.
For Canadian customers, Zoho Mail stores data in Canada. It is owned in India, not Canada or the US.
Tier 3: Not US-owned, data in CanadaOwned outside Canada and the United States, with data stored in Canada.
Checked 2026-10-13 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- Toronto (primary) and Montréal (secondary) for accounts on zohocloud.ca; Zoho assigns the data centre by the country chosen at signup
- Where it is processed
- Canada for Canadian-domain accounts
- Support and backups
- Montréal is the secondary data centre
- Owner
- Zoho Corporation (Chennai, India) · Parent country: India
- Servers run by
- Zoho data centres in Canada · Owner not stated
- Customer-held keys
- Not recorded
- Certifications
- Canadian data centres: ISO 27001, SOC 1 Type II, SOC 2 Type II, PCI DSS, HIPAA (Zoho)
- Worth knowing
- Canadian accounts sign in at accounts.zohocloud.ca.
- Caveats
- An existing account created on the US data centre stays there unless migrated.
What the rules say about this
- Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
- Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to Zoho Mail
Other email listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| Canadian Web Hosting Email | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | Owner not stated |
Sources
All checked 2026-10-13. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://www.zoho.com/know-your-datacenter.html
- Who owns it: https://www.zoho.com/aboutus.html
- Supporting page: https://help.zoho.com/portal/en/kb/accounts/manage-your-zoho-account/articles/data-center-for-zoho-account