Clinic and EMR software
Does Jane store data in Canada?
Practice management, charting, booking, billing and telehealth for allied health clinics
Yes.
For Canadian customers, Jane stores data in Canada. It is Canadian-owned.
Tier 2: Canadian-owned, data in CanadaCanadian-owned and data stored in Canada, but the servers belong to AWS, Microsoft or Google, or the vendor does not say whose servers they are.
Checked 2026-10-13 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- Montréal, Québec and Calgary, Alberta for Canadian accounts (and for any region without its own data centre)
- Where it is processed
- Canada
- Support and backups
- SMS reminders are processed and may be stored temporarily in the US; AI Scribe may involve temporary processing abroad (Jane)
- Owner
- Jane Software Inc. (North Vancouver, BC), founder-led · Parent country: Canada
- Servers run by
- Amazon Web Services (per Jane's cloud security white paper) · US company
- Customer-held keys
- Not recorded
- Certifications
- SOC 2 audited servers (Jane)
- Worth knowing
- Jane's own BC public-sector guide says: if all patient data must stay in Canada, turn off SMS reminders and avoid AI Scribe.
What the rules say about this
- US CLOUD Act: The owner is not American, but a US company runs the servers underneath.
- Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
- Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to Jane
Other clinic and emr software listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| Accuro EMR | Tier 1: Canadian end to end | Yes | Canadian | Not a US company |
Sources
All checked 2026-10-13. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://jane.app/guide/security-faq
- Who owns it: https://jane.app/story
- Supporting page: https://jane.app/ca/legal/privacy-notice
- Supporting page: https://jane.app/guide/privacy-and-security/fippa-for-the-bc-public-sector
- Supporting page: https://jane.app/guide/cloud-security-white-paper