Clinic and EMR software
Does Practice Better store data in Canada?
Practice management for wellness practitioners
No.
Practice Better does not offer storage in Canada. It is Canadian-owned.
Tier 5: Data leaves CanadaNo Canadian storage option, whoever the owner is.
Checked 2026-10-13 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- Mixed: AWS and Box.com data centres in the United States and Canada, primary storage and backups; another Practice Better page says servers are in the United States
- Where it is processed
- US and Canada
- Support and backups
- Not stated on the pages read
- Owner
- Green Patch Inc. (Toronto, ON) · Parent country: Canada
- Servers run by
- AWS and Box.com · US company
- Customer-held keys
- Not recorded
- Certifications
- Not recorded (blank means not checked, not none)
- Worth knowing
- Canadian company, but it does not promise Canadian-only storage.
- Caveats
- Its own help pages disagree; treated as not offering Canadian-only storage.
What the rules say about this
- US CLOUD Act: The owner is not American, but a US company runs the servers underneath.
- Nova Scotia public bodies: Storage outside Canada needs the head of the public body's approval and a report.
- Federal Protected B: Canadian facilities are the principal option departments must evaluate; this listing offers none.
- Québec Law 25: A privacy impact assessment is required before personal information leaves Québec.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to Practice Better
Other clinic and emr software listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| Accuro EMR | Tier 1: Canadian end to end | Yes | Canadian | Not a US company |
| Jane | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
Sources
All checked 2026-10-13. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.
- Where the data is stored: https://help.practicebetter.io/hc/en-us/articles/360002326671-GDPR-and-Practice-Better-Overview-and-FAQ
- Who owns it: https://practicebetter.io/about-us
- Supporting page: https://help.practicebetter.io/hc/en-us/articles/234814027-Understanding-Security-and-Privacy-in-Practice-Better