Clinic and EMR software
Does TELUS Health EMRs store data in Canada?
Med Access, PS Suite and Collaborative Health Record (CHR)
Not confirmed.
Whether TELUS Health EMRs stores data in Canada was not confirmed on its own pages. It is Canadian-owned.
Unconfirmed: Not yet confirmedThe ownership chain or the data location could not be confirmed from the vendor's own pages.
Checked 2026-10-13 against the vendor's own pages.
The facts, claim by claim
- Where data is stored
- Not stated on the product pages read
- Where it is processed
- Not stated
- Support and backups
- Not stated on the pages read
- Owner
- TELUS Corporation · Parent country: Canada
- Servers run by
- Not stated · Owner not stated
- Customer-held keys
- Not recorded
- Certifications
- CHR's video and secure messaging verified by Ontario Health (TELUS)
- Worth knowing
- TELUS says 1 in 2 Canadian family physicians use a TELUS Health EMR.
- Caveats
- Hosting location for each EMR needs to be asked of TELUS.
What the rules say about this
- Nova Scotia public bodies: Storage and access must both be in Canada: check support access and backups, not only storage.
- Québec Law 25: Canada is not Québec: storage in Toronto still needs a privacy impact assessment for Québec data.
- OCAP®: Data held by any outside vendor is not in the Nation's possession, whoever owns the vendor.
Summaries only; each rule page links the law or regulator. Not legal advice.
Canadian alternatives to TELUS Health EMRs
Other clinic and emr software listings that are Canadian-owned, not US-owned, or self-hostable.
| Listing | Tier | Stored in Canada? | Owner | Servers run by |
|---|---|---|---|---|
| Accuro EMR | Tier 1: Canadian end to end | Yes | Canadian | Not a US company |
| Jane | Tier 2: Canadian-owned, data in Canada | Yes | Canadian | US company |
Sources
All checked 2026-10-13. Claims about storage and ownership rest on the vendor's own pages (or its parent's); supporting links can include regulators and program lists.